![]() I can't believe that the fingertip reader died when I migrated to Win10. Lenovo IdeaPad Y580 Intel Core i7-3630QM 15. Cannot communicate with sensor Lenovo T500. Unable to use fingerprint reader on lenovo thinkpad t500 with Windows 7 get message can not access the finger print reader. ![]() So I would be very interested to know if someone find a solution. You might be able to keep using ThinkVantage Fingerprint software in Windows 10 if its more important to you to keep the power-on feature. Lenovo also don't bring any help, as all drivers or software updates related to this option apply to Win7 or Win8, their assumption beeing that this product is now supported by Windows 10. I do meet the same issue than Troy, since I have migrated my T530 to Win10, long time ago.Įven the Biometric device is no more detected (and visible) in the device manager.Īlso because This Autentec fingerprint device is integrated in the palmrest it is impossible to determine the exact model for looking for the appropriate driver Please go to the Manufacturer's website and download the Biometric driver for Windows 10 for this PC and install the same.Īfter that, restart the PC and try setting up your biometrics again. Hello, my name is Arif Ahmed, Windows Advisor.
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